Water Tank x1
Light Hood x1
Water Pump x 1
Light Post x 1
Power Adapterx 1
Plant cup x14
Grow domes x14
Seed pots x 14
Nutrients x 2
Plant seeds don’t germinate, why?
1: Different plant seeds have different germination cycles, some seeds germinate early and some seeds germinate late.
2: lt is necessary to consult the package instructions of the seeds to confirm the
suitable ambient temperature and time for the seeds to germinate.
3: The purchased seeds may have quality problems. It is recommended to buy
plant seeds from regular stores.
4: Soak the plant seeds to be planted in a container of warm water at 86°F for 2
hours.
After the plant growth machine works for a period of time,the water pump will make a noise, what is the reason?
1: Unplug the power take out the filter sponge at the bottom of the water pump, and
check if there is a jam inside
2: Check the water in the water tank, when the water level is lower than the pump, there will be noise, when the water is added to 5L, the noise will stop immediately.
During the planting process, only a few plants will grow. Why do some plants wither after a period of growth?
1: The purchased seeds may have quality problems. lt is recommended to buy plant seeds from regular stores.
2: Make sure you are using the correct ratio of the nutrient solution and water.
3: Make sure to plant and grow it in 59℉–86℉ environments.
Why do some plants that involve flowering and fruiting fail to flower and bear fruit after planting?
1: Add nutrient solution and water in proportion to ensure adequate nutrition for plants.
2: Make sure that the artificial pollination after the plant blooms is successful.
Is the grow sponge reusable?
The growth sponge can be reused as long as it is not damaged.
Great news, we offer international shipping services and deliver to over 200 countries. The more of you we can reach the happier we are.
Packages will be shipped via a courier service which is dependant on the size and weight of the product. All packages are tracked and you will receive an email with this information when your order has been shipped.
Customs fees are not handled by us so please be aware that when you consent to packages being delivered you may incur custom fees when they arrive.
Delivery timescales depend on the location, please see below our estimated shipping times…
Don’t worry, all orders can be cancelled until the point of shipping. All you need to do to cancel an order it contact us as soon as possible.
We care about you and your customer satisfaction so if you need a refund you can request one no matter what.
If your refund is approved, it will be processed and applied back onto your payment method within 14 working days.
We also offer an exchange service, just contact us as soon as possible and we will take it from there.