Note:If you take a video of NATFIRE’s products on social media, Youtube and you may win a half price discount or a free gift in next order) – About the details, please click “contact” to know more details rules.
FAQ
1.Wholesale and drop shipping are both welcomed. For wholesale, we will offer discount ,and advise best shipping way, which only takes short time to arrive. For drop shipping, natfire could send the goods to your customers directly and won’t leave information about us if you’d like to. 2.What is the working time of the different battery bike lights? It can run 3-10 hours on the highest mode, 18 hours on the middle mode and 12 hours on strobe setting (Depends on the battery capacity you choose)-natfire 3.What should I do if I donot receive my item? Please contact us first, we will track your item. If you can’t receive it, we will full refund or resend it for you. We are honest seller, so don’t worry.Warm Tips
About US NATFIRE Store is the only official factory store authorized directly from NATFIRE without any transfer link. It is committed to sell 100% original authentic products. About Delivery After payment, aliexpress takes around 12-48hs to confirm the fund channel safe. Once approved, parcel will be shipped out within 48hours. Ship by Aliexpress Standard Shipping from China. Parcel arrived at your country, the tracking details can be checked on local post website. Return & Refund, 1 Year Warranty No reason to return goods within 15 days. This warranty don’t fit damage caused by accident, misuse, or modification. Only the parcel without personal error use or damage whichnot affect the second-sales of the parcel.You can send item for repairing within1year after receipt. Shipping cost on buyer side.-NATFIRE About Feedback If any questions, please contact us in advance, we will help you solve it at the first time.If you are satisfied with our items, please leave a 5 star feedback on website to help others to know the items more. Appreciate your kind feedback and support. Learn More About the Parameter of All NATFIRE Lights:Great news, we offer international shipping services and deliver to over 200 countries. The more of you we can reach the happier we are.
Packages will be shipped via a courier service which is dependant on the size and weight of the product. All packages are tracked and you will receive an email with this information when your order has been shipped.
Customs fees are not handled by us so please be aware that when you consent to packages being delivered you may incur custom fees when they arrive.
Delivery timescales depend on the location, please see below our estimated shipping times…
Don’t worry, all orders can be cancelled until the point of shipping. All you need to do to cancel an order it contact us as soon as possible.
We care about you and your customer satisfaction so if you need a refund you can request one no matter what.
If your refund is approved, it will be processed and applied back onto your payment method within 14 working days.
We also offer an exchange service, just contact us as soon as possible and we will take it from there.
Safe. Comfortable. Tested. Trusted.
We source our safety and leisure equipment from a trusted global network of suppliers, and only after a thorough due diligence process. From safety shoes to workwear and accessories, we ensure everything we provide is tested for real-world use, compliant with international safety standards, and ethically produced.
The videos on this page focus on our work with Chinese suppliers to develop safety footwear that’s both protective and comfortable — because we believe the right gear doesn’t just protect you, it helps you perform at your best.